Product · Knowledge Base

An AI that actually knows your business.

Upload your docs, your FAQs, your product specs. Floo retrieves the right answer in real time during a call, no hallucinations, every claim cited to source.

Live · voice query
AI

Caller · “What's the average MRI market size right now?”

Retrieving342 ms

Scanning · clinical docs · VMR reports

Cited answer

“Global MRI market reached $7.2Bin 2024.”

Sourced · VMR · Medical Imaging 2025 · §2.1

Knowledge base

3 of 1,247 docs

Medical Imaging, Global Outlook 2025

cited

Industry Research

Global MRI market reached $7.2B in 2024 with 5.1% CAGR…

Clinical Protocols · v3.4

Wellcare Clinic

Standard contrast-MRI prep protocol for outpatient cases…

FAQ · Appointments & Imaging

Wellcare Knowledge Base

Patients can book a follow-up imaging slot directly through…

VMR · Clinic docs · FAQSource-cited

<400ms

Retrieval time per query

100%

Source citations on every answer

1M+

VMR reports baseline (Floo-only)

A moat measured in millions

No competitor has this.

VLMS Group has published over a million market reports. We bake them in.

Walls of books in a vast library

1M+

VMR research reports indexed and queryable

Your agents don't just sound smart. They actually are.

Healthcare agents cite real clinical data. Sales agents cite TAM and competitor intel. Finance agents cite sector trends. All from the VMR library, opt-in on Growth and Enterprise.

  • <400ms retrieval- Per voice query, with citations
  • 100% source-cited- Every claim traces back to a paragraph
  • Multi-tenant isolation- Your data stays yours, no cross-leak
  • Live VMR refresh- New reports auto-indexed monthly

What it does

Built for the call, not the demo.

01Step 01

Upload anything, retrieve everything

PDFs, Notion pages, Google Docs, websites, SQL queries, Zendesk articles. Floo indexes them in minutes. New docs sync in real time.

  • Drag-and-drop PDF, DOCX, MD, TXT
  • Live URL crawl (websites, help centers)
  • Database connectors (Postgres, MySQL, BigQuery)
  • Auto-resync when source changes
02Step 02

Cited answers, not guesses

Every Floo answer comes back with the source paragraph it pulled from. Trace any claim back to the original doc. If the knowledge base doesn't have an answer, Floo says so. It never makes one up.

  • Source-citation on every retrieved answer
  • Confidence scoring (high/medium/low)
  • Configurable 'I don't know' fallbacks
03Step 03

Multi-tenant, multi-brand

Run different knowledge bases for different agents. Sales agent reads product specs. Support agent reads troubleshooting docs. Healthcare agent reads protocols.

  • Per-agent knowledge scoping
  • Role-based access control
  • Tenant-isolated indexes, no cross-leakage

Why teams are switching

Floo vs a generic LLM agent.

Same voice, same prompt. Wildly different reliability when the agent has to answer with real information.

Source of truth

Generic LLM

Generic training data (often stale)

Floo

Your docs + 1M+ VMR reports

Hallucination rate

Generic LLM

5-15% of long answers

Floo

0%, answers only what was retrieved

Citations on answers

Generic LLM

None (you take it on faith)

Floo

100%, every claim links to source

Retrieval latency

Generic LLM

1-3 sec (or worse)

Floo

<400 ms per voice query

Knowledge refresh

Generic LLM

Quarterly model retrain

Floo

Live, new docs auto-indexed in minutes

Per-agent scoping

Generic LLM

One generic context for all

Floo

Per-agent KB · tenant-isolated indexes

Compliance posture

Generic LLM

Opaque output, no audit

Floo

Every cited source logged & auditable

The data moat no competitor has

1M+ market research reports, baked in.

Verified Market Research (VMR), Floo's sister brand inside VLMS Group, has published over 1 million market research reports across every industry. Floo customers can opt into that knowledge layer as a baseline. Your AI doesn't just know your docs. It knows your market.

Healthcare agents that cite real clinical market data

B2B sales agents with live competitor and TAM intel

Financial services agents with sector trend depth

Updated monthly by VMR's research team

Use cases

Where teams put this to work.

Customer support

Customer asks about a niche product config. Floo retrieves the answer from the help center in under 400ms and cites the exact article.

Outcome

Tier-1 support fully automated. CSAT up because answers are fast and accurate.

B2B sales (VMR-powered)

Prospect asks about market size for medical imaging. Floo cites the VMR 2025 Medical Imaging report instantly, with the actual number.

Outcome

AEs sound like analysts. Trust earned in the first call.

Healthcare triage

Patient asks about medication interactions. Floo retrieves from the clinic's drug protocol library and cites the exact section.

Outcome

Zero hallucinations on regulated content. Compliance officer stays calm.

Now in private beta

Upload your docs. Get a smarter agent in 5 minutes.

Drag in your PDFs, FAQs, and Notion pages. Floo indexes them instantly, retrieves with citations, and never makes anything up. Every claim traces back to a source paragraph.

No card. No setup call. First 100 minutes free.

Sub-400 ms retrievalHIPAA · GDPR · TCPA aware100% source-cited answers
Start building your first agentStart building your first agentStart building your first agentStart building your first agentStart building your first agentStart building your first agent