AI Answering Service for 24/7 Business Calls
Answer every call. Sound human. Cost less than traditional answering services.
Floo AI provides 24/7 call answering for businesses that need every inbound call picked up, even when staff are busy or the office is closed. The AI answering agent greets callers using your business script, captures messages, routes calls and escalates urgent requests based on your rules.
Use Floo for after-hours coverage, overflow calls, solo-professional phone lines and small-business call answering without sending customers directly to voicemail.
$/min
Usage-Based Per-Minute Pricing
<5s
Average Answer Time
20+
Supported Languages
How AI Answering Services Work
How an AI Answering Service Handles a Call
Every call answered. Every message delivered.
Floo answers the call, follows your business greeting, captures the caller's request and either sends the message or follows your configured escalation rules.
Answer the Call 24/7
Overflow + after-hours
Floo answers incoming calls day or night, including overflow periods, weekends and after-hours coverage.
Greet the Caller & Capture the Message
Custom greeting + intake
Use your business name, greeting and intake script to collect the caller's name, contact information and reason for calling.
Send the Message to Your Team
Email / SMS / Slack
Floo transcribes and summarizes the message, then sends it to the appropriate employee through your configured notification channel.
Escalate Urgent Calls Based on Your Rules
On-call handoff
Calls matching configured priority or emergency conditions can be transferred or sent to an on-call contact instead of waiting for the next business day.
What it does
AI Answering Service Features
Built for the call, not the demo.
Custom AI Call Answering
Configure the greeting, voice and call script so callers hear a consistent business introduction whenever Floo answers.
- Premium voices
- 20+ languages
- Custom greeting / script
Message Capture, Call Routing & Escalation
Take detailed messages, route calls to selected employees and apply your escalation rules when the caller needs immediate attention.
- Configurable routing
- Emergency-keyword rules
- Email / SMS / Slack delivery
Scalable AI Call Answering
Handle multiple incoming calls without adding one human answering-service seat for every concurrent conversation.
- Concurrent calls
- 24/7 availability
- Usage-based pricing
Use cases
AI Answering Service Use Cases
AI Answering Service for Small Business Overflow
When office staff are already on calls or helping customers, Floo answers the overflow and captures the caller's request instead of letting the call ring out.
Outcome
Calls stay picked up even during the busiest parts of the day.
AI Answering Service for Solo Professionals
Answer calls while you are in meetings or working with clients, collect detailed messages and book approved meetings when appropriate.
Outcome
Solo operators sound like a full practice without a full front desk.
AI After-Hours Answering Service
Cover nights, weekends and holidays with message capture and configured urgent-call escalation.
Outcome
Off-hours callers reach a real conversation instead of voicemail.
FAQ