AI Voice Agent for Home Services, Booking & Dispatch
Every missed call is a lost job. We answer them.
Floo AI helps home service businesses automate inbound and outbound phone calls across lead capture, appointment booking, technician dispatch, estimate follow-up, reminders and customer support.
Use AI voice agents for plumbing, HVAC, electrical, landscaping, pest control and other field-service businesses to answer calls 24/7, qualify the job and route urgent requests to the right technician or team.
24/7
After-Hours Call Coverage
<60s
Average Booking Time
2×
Same-Day Booking Rate in Selected Deployment
Performance results shown are based on selected Floo deployments and may vary by call volume, service type, availability and workflow configuration.
How Home Service Call Automation Works
How an AI Home Service Call Goes From Lead to Booked Job
From the 11pm emergency to the booked job.
Capture the Service Request
Service, address, urgency
Floo asks what service the customer needs, captures the address, identifies urgency and collects the information required for booking or dispatch — service type, issue description, property address, preferred time and customer contact.
Match the Right Technician
Skill + coverage area
Use service type, technician skills, coverage area and availability to identify the appropriate technician or dispatch queue.
Book or Dispatch the Job
Slot or dispatch
Depending on the workflow, Floo can reserve an appointment slot or send the new job into the dispatch process.
Confirm the Appointment & ETA
Customer + system update
Confirm the booking, send the customer an appointment or arrival update and record the job in the connected system.
What it does
Home Services AI Voice Agent Features
Built for the call, not the demo.
24/7 AI Answering & Appointment Booking
Floo answers customer calls after hours, captures the service request and books an available appointment without requiring the caller to leave a voicemail and wait for a callback.
- 24/7 voice availability
- Technician-calendar booking
- Customer reminders
- Confirmation
AI Technician Dispatch & Routing
Route new jobs using service type, technician skill, service area and availability. Floo can send the assignment into your field-service workflow and communicate the latest ETA back to the customer.
- Field-service software integration
- Skill + region matching
- ETA communication
AI Estimate Follow-Up Calls
Automatically follow up with customers after an estimate has been sent. Floo can answer routine questions, identify whether the customer is ready to proceed and book the work or transfer the conversation to the owner or sales team.
- Open-estimate follow-up
- Conversion tracking
- Live transfer
Use cases
Home Services AI Voice Agent Use Cases
AI Voice Agent for Plumbing & HVAC Calls
Answer emergency and routine service calls after hours, identify the issue, book the appropriate technician and send the customer an ETA.
Outcome
Captured after-hours revenue that previously went to whoever picked up first.
AI Lead Qualification for Electrical Contractors
Capture inbound estimate leads, check service area and job type and book an on-site estimate directly into the estimator's calendar.
Outcome
Every inbound lead answered and qualified while the caller is still on the line.
AI Customer Reactivation for Recurring Home Services
Contact previous customers when seasonal or annual service is due and book the next visit during the same call.
Outcome
Owners stop chasing reminders manually and win back more repeat customers.
FAQ