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Industry · Financial Services

Voice AI for banks, lenders, and wealth firms.

Compliance disclosures handled, mini-Miranda flagged, and consumer protection rules built into the call flow. Floo is finance-ready, not finance-adjacent.

TCPA + FDCPA

Compliance flag detection

Auto

Mini-Miranda + disclosure verification

100%

Calls archived for audit (not 5%)

How a finance call flows

Compliance, qualification, and routing — in one call.

Lead inbound

Form / list

1

Run framework

BANT / MEDDIC

2

Score + reason

Not a black box

3

Route

AE / SDR / nurture

4

What it does

Built for the call, not the demo.

01Step 01

Loan and account servicing

Status checks, balance inquiries, payment reminders, and routine servicing — handled by an AI that reads from your core banking system in real time.

  • Core banking + LOS integration
  • Authenticated voice flows (PIN/OTP)
  • Live transfer for complex requests
02Step 02

Compliance built in

Mini-Miranda, FDCPA disclosures, TCPA consent — Floo prompts the agent (or itself) to read required disclosures, then logs verification for audit.

  • Required-disclosure verification
  • Quiet-hours and call-window rules per state
  • DNC + suppression list scrubbing
03Step 03

Wealth and advisory outreach

Annual review reminders, market-update delivery, advisor-handoff routing. Powered by a voice that reads tone and trust signals as well as it reads data.

  • Personalized market briefings
  • Advisor calendar booking on-call
  • Sentiment-flagged escalation

Use cases

Where teams put this to work.

Consumer lending

Borrower calls about a payment. Floo authenticates, surfaces account state, processes payment intent, and reads mini-Miranda when required.

Outcome

Tier-1 servicing fully automated. Compliance team gets a clean audit trail.

Wealth management

Quarterly review outreach to top-100 clients. Floo books the calls, captures topics of interest, and routes to the right advisor.

Outcome

Advisors walk into pre-qualified meetings instead of cold calls.

Bank fraud verification

Suspicious transaction flagged. Floo calls the customer to verify, with full identity-verification flow and live escalation.

Outcome

Verification turnaround drops from minutes to seconds.

Compliance-aware voice AI for finance.

Talk to sales for SOC 2, BAA, and per-state compliance configuration.

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