Use case · AI Receptionist

The receptionist that never misses a call.

Floo answers your main line 24/7 — routing callers, taking messages, booking appointments, and qualifying leads. With your business name on caller ID.

24/7

Always-on coverage, every language

0

Missed calls

<5s

Average call answer time

What it does

Built for the call, not the demo.

01Step 01

Smart call routing

Caller asks for a person, department, or topic — Floo routes intelligently, transfers warmly, or takes a message.

  • Intent-based routing
  • Warm transfer with whisper
  • Configurable team-availability rules
02Step 02

Message taking + transcription

When no one's available, Floo captures the full message — transcribed, summarized, and sent to the right inbox.

  • Voice + text message capture
  • Slack, email, SMS delivery
  • Priority flagging on urgent intent
03Step 03

Booking and lead capture

Receptionist work blends into sales work. Floo books appointments, qualifies inbound leads, and routes hot ones live.

  • Calendar integration
  • Inbound lead qualification
  • Live transfer to owner/sales

Use cases

Where teams put this to work.

Small clinic

Owner runs a 4-person practice. Front desk overwhelmed. Floo answers + books.

Outcome

Front desk now focuses on in-person patients. Revenue from after-hours bookings up.

Law firm

Inbound prospect calls. Floo qualifies the matter type, captures conflict-check info, books intake.

Outcome

Paralegals freed for casework. Intake conversion up.

Agency / consultancy

Existing-client routing + new-business qualifying. One number, smart routing.

Outcome

Owner reclaims interrupt time. New business doesn't slip.

Sound bigger. Never miss a call.

Live in hours. Includes a phone number with branded caller ID.

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