The receptionist that never misses a call.
Floo answers your main line 24/7 — routing callers, taking messages, booking appointments, and qualifying leads. With your business name on caller ID.
24/7
Always-on coverage, every language
0
Missed calls
<5s
Average call answer time
How a reception call flows
Branded greeting to right-person handoff, every time.
Call received
Branded caller ID
Understand intent
Person / topic
Route or capture
Smart decision
Notify owner
Slack / email / SMS
What it does
Built for the call, not the demo.
Smart call routing
Caller asks for a person, department, or topic — Floo routes intelligently, transfers warmly, or takes a message.
- Intent-based routing
- Warm transfer with whisper
- Configurable team-availability rules
Message taking + transcription
When no one's available, Floo captures the full message — transcribed, summarized, and sent to the right inbox.
- Voice + text message capture
- Slack, email, SMS delivery
- Priority flagging on urgent intent
Booking and lead capture
Receptionist work blends into sales work. Floo books appointments, qualifies inbound leads, and routes hot ones live.
- Calendar integration
- Inbound lead qualification
- Live transfer to owner/sales
Use cases
Where teams put this to work.
Small clinic
Owner runs a 4-person practice. Front desk overwhelmed. Floo answers + books.
Outcome
Front desk now focuses on in-person patients. Revenue from after-hours bookings up.
Law firm
Inbound prospect calls. Floo qualifies the matter type, captures conflict-check info, books intake.
Outcome
Paralegals freed for casework. Intake conversion up.
Agency / consultancy
Existing-client routing + new-business qualifying. One number, smart routing.
Outcome
Owner reclaims interrupt time. New business doesn't slip.
Build Your First AI Voice Agent
Create an AI voice agent for inbound calls, outbound campaigns, customer support, lead qualification or appointment booking and test your first conversation before going live.